Your questions, answered

General
Where is your Outlet located?

Our one and only outlet is located at 201A Bedok North Street 1, #01-563, s461201. Learn more about our operating hours and promotions.

What are your Outlet's operating hours?

Our outlet opens from 9.30 am - 6.30 pm Daily. Learn more about our operating hours and promotions.

Besides your showroom, where can I view your items?

You may visit our website at www.toyogogroup.com to view our products.

What payment modes do you accept at your outlet?

Currently we accept:

Cash

FavePay

Paylah

Nets

Nets Flash Pay

Visa

MasterCard

For more information on Bedok Outlet and promotions, click here.

How do we check for stock availability?

You may call 6251 8747 or WhatsApp 9644 3990 for further assistance.

Order & Shipping
If I have a sales inquiry, who should I speak to?

You may reach out to sales@toyogogroup.com
Our associates will get back to you soonest. Alternatively, you may reach out to 6251 8747.

Do you accept phone order?

Unfortunately we do not accept phone orders at the moment. You may purchase TOYOGO items at our Bedok outlet or online at www.toyogogroup.com

To start Shopping online, Shop Now

How much do I have to purchase to have free delivery?

Free delivery services will be provided for purchases of $400.00 & above.

What are the delivery charges if I don't hit the 'Free Delivery' Quota?

A standard flat rate will be $20 applies for orders below $400. Free delivery only applies for orders above $400. Items will be delivered within 7 business days and extra charges will be incurred for every failed delivery trip.

How do I know my delivery status?

You may call 6251 8747 or whatsapp 9644 3990 for further assistance.
Otherwise, our standard procedure is:
Upon order and payment, deliveries will be scheduled to reach your doorstep within 7-10 working days. Our logistics team will contact you 1-2 days prior to the delivery.

Can I reschedule my Self-Collection appointment?

You may call 6251 8747 or WhatsApp 9644 3990 and let us know your Order Number as well as your preferred date & time of Collection.

Don't see an answer to your question?

Get in touch with our staff for help!

CONTACT US